(gentle tense music) - [Woman] MPs.

Neither use nor ornament.

- Mum, stop it.

Be nice.

At least he's taken the trouble to turn up.

(gentle music) - Um, Mrs. Hamilton?

- That's me.

- James Arbuthnot.

- Thank you for coming.

- My pleasure.

- Do come in.

- Jo's mum.

- Hello.

- So, one way or another, we're all fighting back, every way we can.

We're even thinking about suing the Post Office.

- I'd like to see you try with no money.

- Well, it's a good job talking to your MP costs absolutely nothing.

Is this homemade?

It looks delicious.

Thank you, I will.

- We thought maybe you could talk to the government or something.

- Yes, indeed.

There are two other cases in my constituency alone.

- Wow, really?

- It's very odd, isn't it?

I mean, the Post Office is a national institution.

You think you could trust them to listen to their own people.

- Personally, Mr. Arbuthnot- - Uh, James, please.

- I wouldn't trust them as far as I could throw them.

- I'm going to ask around the House, see how many members are hearing similar stories, make an approach to Post Office management at the highest level.

I think I feel a campaign coming on.

(gentle pensive music) (cutlery clinks) Oh, that's lovely.

(gentle pensive music)